English-Kannada Script
Step 1
Naanu YoGetaway.com (ಯೋಗೆಟವೇ) inda call madtha iddini sir/madam.
YoGetaway ondhu travel platform.
Idralli naavu nimma homestay details matte contact details display madtivi,
adinda guests direct aagi nimma jothe call athva WhatsApp alli contact madbahudu.
Neevu guests jothe direct aagi maatadi,
booking direct aagi thagonbahudu sir/madam.
Nimma homestay list madoke interest idiya sir/madam?
Step 2
Namma yearly plan bare ₹AMOUNT matra sir/madam.
Ondu full year ge listing irutte.
Step 3
Registration ge yenu kashta illa sir/madam.
Naave nimma property na register madtivi.
Nimma basic property details heli, barkothini:
- Property name
- Owner / contact person name
- Mobile number
- WhatsApp number
- Location
Step 4
Thank you sir/madam.
Ivaaga dayavittu nimma property photos,
facilities yenu yenu ide,
matte daily room rates na
WhatsApp number 7899201182 ge kalsi.
Step 5
Haagene sir/madam,
₹AMOUNT na Google Pay 99999 ge transfer maadi,
ondhu screenshot WhatsApp alli kalsi.
Naave listing complete maadi,
nimge confirmation tilistivi sir/madam.
Basic Questions from Host (ONLY if they ask )
ಹೋಸ್ಟ್ನಿಂದ ಕೇಳಬಹುದಾದ ಮೂಲಭೂತ ಪ್ರಶ್ನೆಗಳು (ಅವರು ಕೇಳಿದ್ರೆ ಮಾತ್ರ ಉತ್ತರಿಸೋಕೆ)
Q: Naavu already Booking.com matte bere websites alli register aagidevi
Answer:
Adu parvagilla sir/madam.
Booking.com inda bookings siguttave.
Namma platform inda additional exposure sigutte.
Main difference andre —
idralli commission illa sir/madam.
Guests direct aagi nimm jothe ne call athva WhatsApp madthare.
Adakke idhu ondu extra support platform aagutte nimma stay-ge.
Q: Monthly niminda estu booking sigutte?
Answer:
Sir/madam, naavu bookings guarantee madalla.
Namma role andre nimma stay-ge visibility mattu exposure kododu.
Guests namma website nodi,
direct aagi nimge call madthare athva WhatsApp madthare.
Booking confirm aagodu host mattu guest madhye ne irutte, sir/madam.
Q: Guest duddu yaarige kodthare? (Who does the guest pay?)
Answer:
Guest nimge direct aagi duddu kodthare sir/madam.
Naavu bare nimma homestay na list madodu matra.
Payment, commission yenu namma side inda illa.
_______________________
Q: Booking, refund, date change, cancellation yaaru handle madthare?
Answer:
Idella neeve handle madbeku sir/madam.
Naavu nimma homestay details matte contact information display madodu matra.
Guest mattu host madhye ne booking process irutte.
Q: “Ee website yelli inda sir?” / Where is this website from?
Answer:
“Idhu Karnataka-based travel platform sir/madam.
Mostly Coorg, Sakleshpur matte Chikmagalur hill stations mattu plantation stays mele focus maadtide.”
_______________________
Q: “Office yelli ide?”
Answer:
“Currently Madikeri side inda operate naditide sir/madam.
_______________________
Q: “Nimage already listings ideya?” / Do you already have stays?
Answer:
“Yes sir/madam, few regions alli onboarding naditha ide.
Initial phase iddu, selected stays na maatra add maadtide.”
📞 Caller Guidelines
🔹 Matadoke Shishta & Tone
Dayavittu polite aagi, shaantavaagi matadi
Rash aagi, rough aagi, joragi matadbedi
Host matu heludannu poorti keliri, madhyadalli interrupt madbedi
Respectful tone irbeku – avru stay namdu alla, nam platform avru help ge
🔹 Phone Maaduva Rules
Agaga phone madbedi
Onda sari connect aagililla andre, 24 ghante allondu sari maatra try maadi
Interest illa antha helidre, thank you heli call end maadi
🔹 Promise & Confirmation Rules
“Monthly istu booking sigutte”, “Guaranteed booking” anta confirm madbedi
“Full occupancy aagatte” anta yavagaLu helbedi
Instead use:
“Initial phase iddu sir/madam”
“Try maadi nodona antha approach”
🔹 Money & Commission Topic
Money bagge push madbedi
Commission bagge avru kelidre maatra explain maadi
First call alli payment topic avoid madodu best
🔹 Information Collection
Caller hesaru, date mattu feedback note maadi
Details clear aagi sigalilla andre:
Host ge WhatsApp alli kalsi antha request maadi
Guess maadbedi, assumption madbedi
🔹 End of Call Etiquette
Call end maadoke munche:
“Nimage enadru doubt iddare keliri sir/madam” anta keliri
Always thank the host
Interest iddare follow-up date note maadi
🔹 Yavaaga Call Maadbedi
Early morning (7 am munde) ❌
Late night (9 pm mele) ❌
Best time: 10 am – 1 pm / 4 pm – 7 pm
🔴 Strictly Avoid
Joragi convince maadodu
Fake urgency create maadodu
Wrong information helodu
Argument maadodu
Final line (for callers)
“Namma goal booking promise alla, trust build maadodu.”
